Privacy Policy
The Exped Ltd
The Exped Ltd respects our clients privacy and aims to handle personal information responsibly and transparently according to the Nigerian Data Protection Act 2023.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit an enquiry, book a consultation, communicate with us, or engage our services.
We aim to handle personal information in accordance with applicable data-protection laws, including the Nigeria Data Protection Act 2023 where applicable.
Personal Information
The Exped Ltd is responsible for the personal information it processes for the business activities described in this policy.
For privacy enquiries or requests, contact:
Email: info@theexped.com
Telephone: +234 7042754376
Address:17, Oluwatosin Street, Iju Ishaga, Lagos, Nigeria. 100216
Information We Collect
The information we collect depends on how you interact with us.
Contact information: Your name, email address, telephone number, country, and other contact details you choose to provide.
Business and professional information: Your company name, professional role, business stage, experience, areas of interest, and information about your business or hiring requirements.
Enquiry and consultation information: Details of the service you request, the challenges you describe, booking and scheduling information, and communications relating to an engagement.
Recruitment-related information: Where relevant to a talent-sourcing engagement, professional profiles, CVs, qualifications, work experience, portfolio links, and other candidate information reasonably needed for the recruitment process.
Payment and transaction information: Payment status, transaction references, amounts, currencies, and records needed for administration, accounting, refunds, or dispute resolution.
Payment providers may separately collect and process payment-card and other financial information through their own payment systems.
Technical information:Our hosting provider (netlify) or other website tools may process basic device, browser, security, or website-usage information, depending on the technologies actually in use.
Please provide only information that is relevant to your enquiry or engagement and that you are authorised to share.
How We Use Personal Information
We may use personal information to:
- Respond to enquiries and service requests.
- Arrange and deliver consultations.
- Understand a client's business needs and technical hiring requirements.
- Identify and assess suitable experts or candidates for relevant engagements.
- Communicate with clients, experts, and candidates.
- Process payments, administer refunds, and maintain business records.
- Maintain website functionality and help prevent misuse, fraud, and security incidents.
- Meet applicable legal, regulatory, and contractual obligations.
- Review complaints, resolve disputes, and respond to privacy requests.
We will not use personal information for a purpose incompatible with the reason it was collected unless a lawful basis permits that further use.
Lawful Bases for Processing
Depending on the circumstances and applicable law, we may process personal information where necessary to:
- Take steps at your request before entering into a contract or perform a contract with you.
- Comply with a legal obligation.
- Pursue a legitimate interest where that interest is lawful and does not override applicable rights.
- Rely on your consent where consent is required or is the appropriate lawful basis.
Where processing relies on consent, you may withdraw that consent, subject to applicable law and the consequences of doing so. Withdrawal does not invalidate processing lawfully carried out before the withdrawal.
When We Share Information
We may share relevant personal information with third parties where reasonably necessary and lawful, including:
- Website hosting and technical service providers (Netlify, which hosts this website).
- Form-submission and enquiry-management providers (Formspree, which processes form submissions on this website).
- Business email and communications providers.
- Payment providers, including Flutterwave (our payment processor).
- Experts, recruiters, or candidates involved in a particular engagement, where sharing is appropriate and lawful.
- Professional advisers, regulators, courts, or public authorities where required or permitted by law.
We aim to limit the information shared to what is reasonably necessary for the relevant purpose.
We do not sell personal information as a business activity.
International Transfers
Some service providers or professional contacts may process personal information outside Nigeria.
Where personal information is transferred internationally, we will take the steps required by applicable data-protection law to ensure that the transfer is lawful and appropriately safeguarded.
The appropriate safeguards depend on the destination, recipient, type of information, and applicable legal requirements.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including delivering services, maintaining business records, meeting legal obligations, and resolving disputes.
Retention periods may differ for enquiries, consultation records, recruitment engagements, financial transactions, and legal correspondence.
When information is no longer needed, we will take appropriate steps to delete it, anonymise it, or otherwise dispose of it securely, subject to applicable legal obligations and legitimate recordkeeping needs.
Data Security
We take reasonable steps appropriate to the nature of the information to protect it against unauthorised access, disclosure, alteration, loss, or misuse.
No website, email service, or electronic transmission can be guaranteed to be completely secure. We encourage you not to submit unnecessary sensitive information through ordinary website forms or email.
Where a personal-data incident occurs, we will take appropriate steps in accordance with applicable legal obligations.
Your Privacy Rights
Subject to applicable law and the circumstances of your request, you may have rights to:
- Receive information about how your personal data is processed.
- Request access to personal data held about you.
- Request correction of inaccurate or incomplete information.
- Request deletion or restriction of processing where applicable.
- Object to certain processing.
- Request portability of personal data where the relevant legal conditions apply.
- Withdraw consent where processing relies on consent.
- Lodge a complaint with the relevant data-protection authority.
To exercise a right, email info@theexped.com and describe your request. We may need to verify your identity before responding.
Some requests may be subject to lawful exceptions, third-party rights, or record-retention requirements.
Cookies and Similar Technologies
Our website or its service providers may use cookies or similar technologies for essential functionality, security, or other purposes, depending on the technologies enabled.
We will provide any notices or choices required by applicable law for the technologies actually used on our website. If we introduce analytics or other non-essential tracking technologies, we will update this Privacy Policy and provide any required consent options before using them.
Children's Information
Our services are intended for founders, businesses, and professionals and are not directed at children.
Please do not submit a child's personal information unless it is necessary, lawful, and appropriately authorised.
Third-Party Websites and Services
Our website may link to third-party websites or services, including payment providers. Those services may operate under their own privacy notices and terms.
Please review the relevant notices when using those services. This policy does not replace a third party's own privacy policy.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our services, service providers, or applicable law.
The revised policy will be published on this page with an updated revision date.